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Serving Canada and the US
from beautiful British Columbia

As needed, I adopt isolated or combined roles for my clients.

Negotiation Strategist

Let me help you with . . . 
Collaborative Negotiation
Traditional Negotiation

Exploring possible outcomes
Navigating HCPs
Non-collaborative  bargainers
Asserting your needs interests
Identifying possible legal leverage
Managing triggers and stress
Crafting your negotiation strategy
Negotiation email/documents

Resolutions for many disputes fall under the umbrella of "negotiation," even if you're vying for your needs in a personal relationship. In old school vernacular, we think of negotiation as a push-pull, win-lose, battle of compromise or capitulation. This "fixed pie" may be split in half or one party may walk away with mere crumbs, depending on the innate conflict behaviours and attitudes of both parties

 

I use proven, internationally-adopted, collaborative methods pioneered by professors at Harvard Law School's Program on Negotiation to help parties better understand one another's needs, identify common ground, and move through sticking points. In a nutshell, I aim to build a bigger pie.

 

Using my understanding of high-conflict personalties (HCPs), I adapt tone and tactics; for example, knowing where to pull leverage, consider things like saving face, set boundaries, and lay out objective criteria such as protections under the law. I identify parties for which collaborative negotiation is a poor candidate (such as insurance companies). I also consider whether there will be an ongoing relationship with you and the other party. 

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When I assist your correspondence, I help you put your needs and best interests forward while navigating the possible defensive triggers for the conflicting party that inhibit resolution. Strong, efficient, respectful, and clear communications drive success.

 

If you prefer, I negotiate directly with the other party, whether that be your HR department for severance pay, a debtor, or someone else. In this case, you are still involved at every step. You maintain control over your dispute. 

CONFLICT COACH
WRITER and EDITOR

Not what you're looking for? Check out these other services:

Writer & Editor

Conflict Coach

Facilitator & Mediator

Attorney Liasion

TESTIMONIES

Super knowledgeable and caring, Jenna explained in detail our options and how our [workplace discrimination and wrongful dismissal] case could play out, and calmed us down in a time of frustration and uncertainty...

- OF

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