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Serving Canada and the US
from beautiful British Columbia

As needed, I adopt isolated or combined roles for my clients.

Facilitator and Mediator

Let me help you with . . . 

Using a proven, collaborative methodology that encourages interest-based, fair, and constructive communication, I guide parties toward positive, goal-oriented dialogue. I act as a neutral facilitator or formal mediator to reduce non-constructive patterns of interactions. I help you establish conversational equality whether your conflict style tends towards avoider, director, or compromiser.  I guide parties away from language that provokes defensiveness and towards a respectful exchange where you feel heard. Without judging the validity of emotions, I help you manage them to keep conversations productive and on track. 

Rather than debate positions and fling accusations, we'll explore everyone's needs and interests, as well as common ground and objective criteria, before mutually brainstorming solutions using a
collaborative, "win-win" approach. All parties have the opportunity in a safe space to share what is important to them moving forward.

 

Mediation allows you to have control of your dispute in a way that lends itself to mutually-beneficial, sustainable solutions. Through participating with an open mind for understanding one another (even if parties don't agree), creative and well-informed solutions can surface that break free of entrenched positions and a compromising, push-pull mindset.

If parties are in an ongoing business or personal relationship, I can coach you on how to have these  difficult conversations in a way that avoids historically nonconstructive patterns. 

Unbiased mediators play a strong role in todays' alternative dispute resolution landscape. Not only can it save you the high cost of litigation and make a better outcome within reach, but the legal system is not designed to dig into the roots of your unique dynamics. Mediation is also appropriate for nipping new conflicts in the bud before they snowball. 

Whether you are tangled in a debate about a new fence with your neighbour or on the brink of a court battle over a seemingly-intractable estate matter, mediation can help.

 

Aid for difficult discussions
Formal mediation
Online mediation
Conversational equality
Exploring needs and  interests 
Proven win-win methodology
Functional dynamics
Feeling understood
Feeling heard
Relationship dynamics
Drafting settlement agreements
Buffering gaslighting/manipulation

 
WRITER and EDITOR

Not what you're looking for? Check out these other services:

Conflict Coach

Negotiation Strategist

Writer & Editor

Attorney Liasion

TESTIMONIES

Super knowledgeable and caring, Jenna explained in detail our options and how our [workplace discrimination and wrongful dismissal] case could play out, and calmed us down in a time of frustration and uncertainty...

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